Help & Contact

Support

Need help with AR Trafaret? Send a message to artrafaret.app@gmail.com.

Before Contacting Support

Make sure camera access is enabled, your device supports ARKit, and you are using the latest version of the app.

Basic Troubleshooting

If the stencil does not appear correctly, restart the app, choose the image again, and move the device slowly in a well-lit area before fixing the sketch.

Remove Ads

Remove Ads is an optional one-time purchase, not a subscription. Open Settings in the app and select Remove Ads to purchase it. After a successful purchase, AR Trafaret stops requesting advertisements.

Restore Purchases

If you previously purchased Remove Ads with the same Apple ID, open Settings and select Restore Purchases. Make sure the device is online and signed in to the App Store. For purchase support, contact artrafaret.app@gmail.com.

An interstitial ad may appear before some image imports. Ad availability can vary by region, device, consent choice, and network conditions. If an ad cannot be loaded, the image picker should open automatically after a short wait.

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